Privacy Policy

1. Introduction

Thank you for visiting our website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Our website uses technology with caching capabilities to improve your browsing experience. We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you submit forms on our website:

• Names
• Email addresses
• Phone numbers

2.2 Usage Data

We use Google Analytics to collect anonymous information about your visit to our website, including:

• Pages you visit
• Time spent on our website
• Browser type and operating system
• Referring website
• Approximate geographic location (country/city level only)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries
• To provide you with the services you request
• To improve our website and services
• To maintain our internal records

4. Data Retention

We retain form submission data indefinitely for our business records. If you would like your personal information removed from our records, please contact us using the details in Section 9.

5. Cookies and Caching

5.1 Cookies

While we don't directly implement cookies, third-party services like Google Analytics may use cookies to collect usage information. You can control cookies through your browser settings.

5.2 Caching

Our website uses caching technology to improve loading speeds and performance. This technology temporarily stores website data on your device but does not collect personal information.

6. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• When required by law
• To protect our rights or property
• With your explicit consent

If you become our client, we may use services like which may process your information according to their own privacy policies.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for future use
• Lodge a complaint with the Office of the Australian Information Commissioner

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any website you visit.